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We are contacting you as the billing contact or technical contact for tabler product.
We want to let you know that we are retiring the tabler Customer Agreement and replacing it with new
legal
terms that are specific to deployment type (cloud or on-premise).
Here are some of the key changes:
- Separating software and cloud terms: Whereas the current tabler Customer Agreement covers both our
cloud
and on-premise deployments, the new terms are split into a Cloud Terms of Service (covering our "cloud"
services) and a Software License Agreement (covering our "server" and "data center" products). Tailoring
our
terms to the product deployment will make them easier to read and understand.
- Making cloud terms more robust: Our new Cloud Terms of Service include an industry-standard warranty
against
viruses, Trojan horses or similar harmful materials, clarification around your organization’s
administrative
roles and activities, and the ability to request and complete our Data Processing Addendum (DPA) to help
our
customers meet their onward transfer requirements under the General Data Protection Regulation (GDPR).
We've put together a summary of the most notable changes and also created FAQs to help you understand the
changes taking place. As the above highlights do not cover every change, we would encourage you to read the
full
text of the new Cloud Terms of Service and Software License Agreement.
The new terms go into effect on November 1st 2022 for free accounts and new purchases. For existing paid
subscriptions the new terms will take effect on your first renewal after the November 1st 2022. If you
choose not to accept the updated terms, please make sure to cancel your support or cloud subscriptions prior to your next
renewal, deactivate your auto-renewal settings, and refrain from ordering new tabler products.
Note: If you are a party to the tabler Government End User Agreement or an Enterprise License Agreement,
these updates are subject to the terms that govern modifications to your existing agreement with us.
Thank you for being tabler customer!
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